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CONTRACT - IMPLEMENTATION                                                                     

AICVOA – WEB – SITE 2015

CORE PRINCIPALS / >  THE AICVOA-ICVO "CONTRACT"

This document is for SUB-CONTRACTORS, who are doing work for CONTRACTORS

It is written by your President - I hope you get the general gist...  Thank You.

 

Introduction 

The following written document, is written in plain English.  The contention of the AICVOA that, that the following contract is to be as the following:  The "AICVOA-ICVO Contract", it is the first of its kind, it's an original document.  It represents the wishes and beliefs of all members of the AICVOA.  This document defines and solidifies the ICVO labor-service position. 

A unified practice for the Small Package Pick-Up and Delivery Industry (SPPD) - for (Independent Courier Van Drivers - ICVO's)  and for the Contracting Courier Companies (CCC's) is a crucial step in the ICVO's evolution.  Among the many issues that the AICVOA covers is the Labor Issue. This is one of the primary reasons the AICVOA was formed.  The AICVOA represents the Laborer aspect of the equation in the Contractor / Sub-Contractor position [among other good things].  The AICVOA takes the side of the Laborer (or servant).  Associations that represent The Contracting Courier Companies (med.size to large) come from the Manager (or master) perspective.  The AICVOA is not saying that some aspect of this type of relationship  - is not manageable.  Every work environment has some degree of Condescension, and more-so in the ICVO world.  Being Independent is allot harder than is sounds.  There is something inherently out-of-balance with this environment.  The AICVOA is seeking out to correct this, in our business sector.

The AIVCOA would like our Association aspirations to grow and burgeon.  Major areas of improvement are needed in the technology world, updated work environment, totally updated record keeping and processing, streamlined paperwork, higher profits, and everybody being genuinely happy. 

One of the issues that are causing friction in the ICVO world, is the fact that there is no clear specifications of labor for an IVCO to follow.   All Labor that is performed during a Job Order doesn't always get accounted for.  The huge mistake of assuming  is what creates huge problem zones.  Everybody involved, the Contractor, and the Sub-Contractor are getting short changed.  Current condition allow for a small portion of the labor to go unaccounted for.  Everybody looses revenue.  Any Labor performed during the course of a Job-Order should be meticulously recorded.  All labor should be and will be correctly assigned.  There should be and will be minute-by-minute record-keeping of labor performed and or used during a SPPD.

Changes will be made to the current systems for ICVO's.  Any changes to the current system(s) should not be more than the system can handle.  A universal approach will give us the widest selection of ways to improve.  Much needed changes in the technology that Contractors and Sub-Contractors use will occur.  The AICVOA is dedicated to giving ICVO's and Contracting Courier Companies, the best possible Technology - Computers - Hardware and Software and Related Equipment.  Old school ways and ideas about SPPD Work-Order fulfillment must be and will be revised and updated.  The SPPD Industry will be brought up to  speed, at least for the ICVO and their partners.  All Labor will be carefully accounted for and accredited.  All cash funds, expenses, data and numbers will be comprehensively recorded and stored. 

Since there is only (technically) one "employee" (the ICVO) that person will be doing all the work, performing multiple-tasks during the course of a Job-Order.  The one person does all the work, -- current issues of who's who ...?  Independent Contractor or Employee ?  Unfortunately, this topic raises more questions then you would care to hear.  Yes, the AICVOA will assist in answering these questions, along with the rest of the industry.  In addition, the AIVCOA is committed to clearly defining the activities of an ICVO, as an Independent Contractor, not as an Employee.

Any and all LABOR that an ICVO performs,  must be acknowledged by the Contractor/ Courier Company.  Any and all EXPENSES that an ICVO pays,  must be acknowledged by the Contractor / Courier Company - since they are the billing company.  An ICVO must be correctly compensated for any and all labor and expenses that have been performed (every penny that comes out of the ICVO's pocket must be replenished).  The Services and Labor outlined in the "AICVOA-ICVO Contract" are explained in the English Language, and are written in an easy-to-understand way (so that a lay-person could understand it).   A clear definition of what is "level of difficulty" is and will be established in our sector.  In the SPPD Industry, an ICVO are sometimes unprepared, or under-educated for certain situations.  This occurs through no fault of their own, and the ICVO is forced to act beyond his or her ability (nobody starts out doing any job with twenty years experience under their belt).  This means the ICVO is improvising (winging-it) by using trial and error methods (more than 40% of the time) to achieve a conclusion.  If only the ICVO had been in a similar situation, earlier in his (or her) career...  He would know exactly how to act and what to do.  Previous experience is very valuable for the ICVO to possess.  An ICVO's weakness will be exploited (not good) and  leads abuse.  Now ofcourse, the ratio of bad to good is about 30% of the whole.  Each Job Order is different to some slightly varying degrees.  That's why, good record keeping and processing of information, are the main factors in what makes an SPPD - problem free.  New technology must be, and will be implemented.  

 

 

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The "AICVOA-ICVO Contract" agreement outline

                              written on: 11-10-2015                            

The First Version

 

ICVO  -   Independent Courier Van Operator

CCC   -   Contracting Courier Company

SPPD -   Small Package Pick-Up and Delivery

 

By having created a stated written "Contract",  there is no-doubt what the principals and values of the ICVO and the AICVOA are.

The CCC and ICVO Relationship (day to day give and take) that a Contractor and a Sub-Contractor create, is dependent on what is expected of the other party.  An ICVO must be afforded a "basic set of rules" that illustrates what is expected of them and vise-verse.  The usual areas of concern will be in:  a. Inter-Office Behavioral Control  b. Financial Control  c. Type of Relationship.  These area's will be addressed.  An amiable solution will be found, and be the final result.

There is a fine line between what is right and wrong, or amiable and unnameable.  Usually Contractors are looking out for their best interest, and Sub-Contractors are trying to look out for their best interest.  Under current conditions, negotiating from the view point of the ICVO, means that you basically at the mercy of the Contracting Courier Company, for everything:  work (well that's the basic stuff)  price structuring must include the complete and total Labor that was performed.  The ICVO must and will take a more active role in making the SPPD better.  The Sub-Contractor or ICVO is at a disadvantage.  This un-evenness should be and must be leveled off.  Totally revamped communication between Contractor and Sub-Contractor must be improved.  Contracting Courier Companies and ICVO's would like to make a profit, by investing minimally while reaping maximally.  For decades the ICVO has complained of unfair working conditions.  This issue can now be addressed.  The unfairness that comes in the form of (non-existent or fairy tale material) partial and antiquated data processing and record keeping.  Basically what it comes down to, is the ICVO is treated like a servant.  The Contracting Courier Company acts like the master.  Master Slave are about harse a relationship is about as harsh a term as you're gonna get.  Never the less, this does occur.  Now I, if the servant doesn't know what their doing, than how can a working relationship thrive?   ICVO's are forced into an agreement (implied, verbal, anti-sub-contractor) with the Contracting Courier Company.  So the ICVOP is negotiating from a weaker stand point.  CCC's  have written their own contract (on paper), but, not with the ICVO's best interests being  paramount.  These types of written agreements are designed to protect the Contracting Courier Company interests - because they are the one's writing it.  They are written by Contracting Courier Companies -  for various reasons.  The AICVOA would also like to acknowledge good Contracting Courier Company who do not necessarily threat the ICVO in an unfair manner.  Most agreements however,  are basically one-sided, and do not cater (at all) to the rights and welfare of the ICVO.  The ICVO is then utterly dependent on the Contractor, for providing all the "Ethical and Moral" substance, to maintain a working relationship.  This makes it very difficult for the ICVO to sustain a livelihood.

ICVO's rely on Contracting Courier Companies  for a number of provisions.  They are:  The actual work - the delivery jobs; some sort of communication structure; record keeping; bookkeeping; receiving remuneration, getting paid in an orderly (streamlined) / timely way, and a fair business policy.  The Contractor Courier Company (med. size to large)  has to rely on completely subjective methods of interaction when dealing with Sub-Contractor ICVO.  The ICVO is not adequately prepared to negotiate and enter into a relationship.  This is where the problem starts. The ICVO is being treated like it was a captive-audience.  THIS STYLE OF DOING BUSINESS IS GOING TO COME TO AN END .

The AICVOA has created a (AICVOA-ICVO Contract) document which will illuminate the situation.  The Contract will spell out exactly what is expected from whom.  Technology is very important, and a completely necessary tool in the SPPD industry sector.   New technology must be used, to be competitive.   The AICVOA is dedicated to spending money in the Research and Development department, so that new better safer easier technology is implemented, for both the ICVO and the Contracting Courier Company.

The AICVOA was established to fight for the rights and welfare of the ICVO.  The "Contract" is for Contractors and Sub-contractors to follow, when entering a relationship.  The communication between ICVO and CCC must be understood and carried out in a crystal clear format or manner, which both the ICVO, and the CCC find amiable.

Each party will fully understand and comprehend what is expected of them.  This will allow the ICVO to be better understood.  The "Contract" will assist - the ICVO's and Contracting Courier Companies in many ways, and help foster a relationship - that is all sided and friendly.  The "Contract" is necessary for the contractor/sub-contractor relationship to be amiable.  This is the now the 21st century, why can't this business sector be progressive.  Law suits shouldn't be the wave of the future!

 

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The "Uniform ICVO Courier Rate Structure"              

The Money Foundation

This section deals with the Basic Money Charges that will be made for services rendered.

ICVO PICK-UP AND DELIVERY SERVICES :

THE LEVEL OF SERVICE THAT THE ICVO (INDEPENDENT COURIER VAN OPERATOR) COURIER SYSTEM PROVIDES TO ITS CCC (CONTRACTING COURIER COMPANY) AND ITS CLIENTS IS AS FOLLOWS:

The Primary Operation of the ICVO (Independent Courier Van Operator) is to provide a Pick-Up and Delivery Service to Qualified United States Business', Contracting Courier Companies; and other Organizations.

The  ICVO does not provide Pick-Up and Delivery Service to Individuals.

The ICVO Courier Systems views all Pick-Up and Deliveries to be High Priority.

The ICVO Courier Systems provides the Maximum Level of Effectiveness  to it's Business Partners.

The ICVO Courier Systems provides Pick-Up and Delivery Service at a Dispatch which is 

"As fast as humanly possible".

The ICVO Courier Systems rates / charges / fees / costs for a standard delivery is generally less than what a metered taxi-cab ride would cost.

 

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Standard Delivery Services:                                                                     

Direct On-Demand or "D.O.D."

 

DOOR TO DOOR TRANSPORT:  Courier Hand-Carries the Item

A client places order by computer or by phone.

Order is processed and a Courier is located, and then dispatched.

Driver receives Pick-Up information, and knows exactly where the Item is situated, at Pick-Up point.

Driver is no more than 1 Hour away from a Pick-Up point.

Driver arrives at Pick-Up point  Point A, sender has Item ready and waiting for Driver.

Driver hand carries the Item to Vehicle, and is loaded onto his Vehicle.

Vehicle travels Directly to Destination. (driver may stop for lunch or restroom)

Driver arrives at Destination Point  Point B, receiver is ready and waiting for the Item.

Receiver receives Item, and the Item is signed for.

Driver leaves destination address, and drives away.

Job Done.

If the receiver is not ready and waiting for the Item, additional charges will be added.

Driver may need to search out the receiver at delivery point, this will take additional time.

Upon locating the final delivery point of the Item  Point C,  Item is then signed for and received.

Driver leaves destination address, and drives away.

Job Done.

 

 

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Uniform Courier Delivery Services Rates:                             

These Day Rates are for a: “Monday to Friday”  work day -

 

Courier Rates and Services Available:

 

DIRECT ON-DEMAND:   Vehicle is Dispatched Immediately when Work-Order is submitted, upon pick-up, Vehicle Travels Directly to Destination - Vehicle must arrive within 1 (one) Hour

Expanded Explanation:

What is Direct On-Demand ?  This is the ultimate service that is available in the United States at the current time.  The Service means that a Client submits information using a Computer Program, [Xxxx and Xxxx Dispatch] which is sent to the main data processing center of the CCC headquarters, and is then dispatched to the courier (owner/operator ICVO) who is available to do the job.  The data is also sent electronically, and possible followed-up with traditional verbal confirmation using two-way communication.  When the Courier (ICVO) receives the work-order he then proceeds, driving his van, to the pick-up point.  Upon arrival at the pick-up point or origin point, the courier (ICVO) physically handles the item or items (cargo), loads it onto his vehicle, and leaves (drives away) from the point of Pick-Up.  The Courier then proceeds directly to the Point of Destination or Delivery Point.

The Courier does not go (drive) to any other location for pick-up / delivery  activity.  The Courier drives his vehicle in a “shortest distance” manner or street route to the destination point.  The Courier takes (drives on) the street, road, highway, parkway, paved roadway surface which is the fastest (takes less time) route to the destination point.  The Courier is allowed to stop for Fuel purchases, Food purchases, Shelter from Natures elements, for Going to the Bathroom, and Emergency purposes.  The Courier will not break (act contrary) to any Motor Vehicle Laws and/or State and Federal Laws governing him and the operation of his vehicle while traveling from the Pick-Up point to the Delivery point.  Upon the Couriers arrival at the destination point, the item or items are unloaded from the vehicle and a signature is provided to the Courier as proof the delivery was made.  D.O.D. completed.

 

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DOOR TO DOOR TRANSPORT:   Courier Hand-Carries the Item(s), from Consignee to Consignor

Expanded Explanation:

What is Door to Door Transport ?  This is the ultimate service that is available in the United States at the current time.  Door to Door is a metaphor for from the Consignee to the Consignor.  Door to Door service primarily means that the Courier hand carries or hand handles the cargo from the Point of Pick-Up to the Point of Destination.  The Item or Items are made available (able to be physically lifted by the Courier) to the courier for pick-up.  The Point of Pick-Up can range from a Loading Dock, a Hallway in a building, a Room in a building, or on Top of a Persons Desk.  The most convenient location for a Point of Pick-Up would be at or on the Loading Dock.  If the location of the Item or Items is located deeper inside the building, time will be spent looking and locating the item or items.  Time spent locating the item or items inside of a building or Origin Point Site, will be charged to the Bill of Lading’s total cost.  The client is aware of this and provides whatever added convenience they are able to provide.  The Courier will perform a flexible loading or un-loading method of operation. 

 

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REGULAR / STANDARD START RATE:   Charged t the Bill of Lading (work-order) Determined at the Time the Work-Order is Submitted.  A $ XX.XX (00.00) Start rate from Courier Dispatch to Courier Arrival at Pick-Up Point - Then a $ XX.XX (0.00) per/mile - Minimum Charge for distance to Delivery Point

Expanded Explanation:

What is the Regular / Standard Start Rate ?  The is a Dollar Amount (Start Rate) which is charged to the Bill of Lading.  The Start Rate, that initiates the service, is an amount which is charged when a Work-Order or Bill Of Lading is submitted for service.  The amount of the rate that is charged is a minimum or basic type of amount which is to cover or compensate the operational cost of providing, processing, and implementing a Bill of Lading Service -Call into motion.  The rate is based on current dollar amounts for purchasing, operating and maintaining equipment and paying employee salaries to supply and offer the service the Xxxx xxx Xxxx Dispatch system provides.  This Rate starts and begins the Pick-Up and Delivery process.  Once the Courier arrives at the Pick-Up Point, continuing charges will be incurred.

 

 

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WEIGHT CHARGE:   1 to 50 Pounds - No Charge

51 Pounds and more /  $ XX.XX (0.00) Cents Per/Pound - Minimum Charge

Expanded Explanation:

What is the Weight Charge ?  The weight charge is a dollar amount which is given to an Item or Items that weigh more that 50 Pounds (LBS.).  An item or items that weigh more than 50 lbs. cannot be carried by hand by a courier.  These item or items must be handled or carried by equipment (a dolly, flat cart or hand truck) and require special physical handling by the courier.  Items more than 50 Lbs. require more physical strength and a more complicated handling technique on the part of the courier.  Equipment is also affected by weight as to create greater stress and/or wear and tear on the equipment.  Wear and tear on equipment shorten the functioning life of the equipment, and new equipment must then be purchased sooner than later to replace the stressed out - worn out equipment.  A Couriers physical condition also suffers physical stress which may need medical attention or medication to re-constitute normal physical health.  The charge for weight beyond 50 pounds is added to the total Bill of Lading cost to compensate for wear and tear caused by an item or items weight.

 

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WAITING DELAYS:   1 to 15 Minutes - No Charge

16 Minutes and more  /  $ XX.XX (0.00) Cents Per/Minute - Minimum Charge

Expanded Explanation:

What are Waiting Delays ?  Waiting delays is a measurement of time.  Any time beyond 15 (fifteen) Minutes at the Origin Point, Destination Point, Extra Stop Points, or Round Trip Points will be considered a “Waiting Delay”.  Waiting time begins when the Courier and his vehicle rolls from the street “onto” the parking lot, driveway or property of the Origin Point, Destination Point, Extra Stop Points, or Round Trip Points.  Waiting Time ends when the courier and his vehicle rolls from the parking lot, driveway or property of the Origin Point, Destination Point, Extra Stop Points, or Round Trip Points “onto” the street.  Waiting Time charges will be added to the total cost of the Bill of Lading.

 

 

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RATE PER MILE:   1 to 3,000 Miles - $ XX.XX (0.00) per mile

Expanded Explanation:

What is the Rate Per Mile ?  The rate per mile is a dollar amount that is a “flat-rate” which is charged for every Mile that a Courier travels from a Pick-Up Point to a Delivery Point.  This amount is a minimum amount and is used to compensate for the use of Equipment, Materials and Labor in the providing of the Courier Service.  This amount is added to the total cost of the Bill of Lading.

 

 

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ROUND TRIP:   50% of Initial -Trip Rate

Expanded Explanation:

What is the Round Trip Rate ?  The Round Trip rate is a dollar amount which is 50% (half) of the combined Start Rate and Rate Per Mile of the “Initial Trip” (origin point to destination point).  The 50% percentage number is a special discounted amount since the Courier is already at the Destination Point and has to return to the general vicinity of the Origin Point.

The Round -Trip Rate does not include any of the other services available for the Round-trip.  This charge will be added to the total cost of the Bill of Lading.

 

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EXTRA STOPS:   1  to  5  Extra Stops  - 5 Maximum number of Stops for one Bill of Lading. Each stop starts at $ XX.XX (00.00) plus $ XX.XX (0.00) per mile Flat-Rate Per Mile per stop, from previous stop point

Expanded Explanation:

What is the Extra Stop ?  The Extra Stop charge is a dollar amount which is a discount dollar amount given to a Client for an additional “Delivery” to the Primary Delivery (Bill of Lading).  An Extra Stop is a Special Additional Delivery (destination point) which is in the general area or vicinity of the original Destination Point.  The Extra Stop is an Extended Courtesy, which is afforded and provided to the Client as a way to allow the Client to Save Money.   One (1) Delivery (Bill of Lading) is able to have from 1 to 5 additional (deliveries) added to the Primary Delivery (Bill of Lading). This process gives the Client the ability to have item or items delivered without having to have a new Bill of Lading started and launched for those deliveries.  The Extra Stop process also a benefit to the Courier where as he is able to make a greater commission on his labor.  Since the Extra Stops were all picked up at the same location, the Courier already has the item or items onboard his vehicle, and only has to deliver them.  Extra Stop charges are added to the total cost of the Bill of Lading.

 

 

C.O.D. COLLECT:  $ XX.XX (00.00) Flat Rate per C.O.D  - C.O.D. must be handed to the Driver in a Envelope -C.O.D.’s can exist in the form of a Check, Money Order, or Exact Cash Amount

Expanded Explanation:

What is a C.O.D. Collect ?  The C.O.D. collect is a process of receiving a form of money or money, and perform a financial transaction from a person at a Courier Activity Point (Origin, Destination, Extra Stop or a Round Trip Point).  The C.O.D. is an acronym for “Check On Delivery” or “Cash On Delivery”.  The money being collected or received from someone, is in the form of a Personal Check, Business Check, Bank Check, Bank Money Order, Postal Money Order or Cash (American currency).  The Money is collected (at the COD point) or given to the Courier upon his arrival at a Origin, Destination, Extra Stop, or Round Trip Point as a form of payment for the item or items that the Courier is picking up or delivering.  The AICVOA policy concerning the Collection of a C.O. D. is as follows:  The Check Amount, Check Number, and Account Number that appears on the Check will be furnished or given or made known to the Sub-Contractor (ICVO) in advance.  This information must be submitted to the Sub-Contractor (ICVO) at the time the “Work Order or Bill of Lading" is being submitted for service.  This C.O.D. information is then made known to the Courier so that he can implement the collection process.  The [about the COD] data is current, and people involved are waiting to hand over "COD" funds, at the specified time and location.  The Courier (ICVO) does not (in any way shape or form) have to chase-after / hunt-down the money.  The Courier (ICVO) does not have to and will not waste one (1) second, or one (1) braincell attempting to chase after the COD money !  The Courier (ICVO) is not a Salesman, or Representative of the Sending client.  He only represents the Client (as a 1st. party client) and has COD services being engaged.  The sending or receiving company must have the COD prepared and ready to be handed over -  period.

The Courier's (ICVO)  only concern is to verify the Check Amount, Check Number and Account Number on the front of the Check being presented.  If a C.O.D. is not presented to the Courier after item or items have been delivered to the Receiver the Courier is not obligated in any way to verbally seek or talk about the C.O.D. in any further way.  The Courier first arrived at the Destination Point, he verbally notified (ICVO says:  There is a COD you have for me for - $1,580.00, or made known) to the person receiving the item or items, that the receiver understands that there is a C.O.D. to be collected from them for a particular amount as compensation of the item or items being delivered.  If the Receiver in anyway does or says anything other than hand-over or give-over  a C.O.D., to the Courier (ICVO), the Courier will walk away from this situation and report back to Dispatch (CCC) headquarters for further instruction.  The Courier is not obligated in any way, or responsible what so ever in any way (or any legal way) to further collect the C.O.D. from the Receiver.  IF THE Receiver does not give C.O.D., to the Courier, after the verbal notification or 30 seconds thereafter, then by that, by not giving the COD to the Courier (ICVO), (after the verbal notification), that act, is in non-compliance.  Then by doing this, the Receiver and/or COD Presenter, by not completing the COD process, and by not complying with the COD process, is in non-compliance.  This malfunction is now and has now, become an issue between the Sender and Receiver.  The Courier (ICVO) is not not obligated in any way, to become more-involved in "this situation" any further.  No head games or lies will be entertained !  To reiterate:  the C.O.D. must be presented to the Courier inside, alongside, on top of, paper-clipped to, an “Envelope”.  And the Courier is not obligated to accept the C.O.D. without an Envelope being present with the C.O.D.  The charge for a C.O.D. handling, collecting and storage of the C.O.D. will be added to the total cost of the Bill of Lading.                                                                    

 

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INVENTORY INSPECTION:   $ XX.XX (00.00) Flat Rate $ XX.XX (00.00) at Pick-up Point and $ XX.XX (00.00) at Delivery Point) - 1 Inventory Sheet and State or Show a maximum of 50 items.  Inventory Inspection  Sheet will be filled out by Courier,  an Inspection of Item(s) and an inspection summery written onto sheet

Expanded Explanation:

What is the Inventory Inspection process ?  The Inventory Inspection process is a process of “Visually Inspecting” where the Courier looks at and decides that an Item or Items being picked-up are being Picked-Up in a certain physical condition.  The condition is to be noted on a sheet of paper, or and “Inventory Sheet”, which will specify the actual physical condition of a particular item or items.  All inspections are conducted with a “Witness” present during the inspection, and all visual observations of a item or items will be confirmed and double checked by the witness.  The Courier and Witness then sign the Inspection Sheet as to confirm their agreement on the Inspection Sheet’s wording and statements.  The inspection sheet will be used primarily for Electronic item or items, or item or items that are not covered, wrapped, or in a box.  The Inventory Inspection sheet is primarily used to avoid misunderstanding between the Sender, Receiver and the Courier.  The Courier cannot can only make visual observations, by standing and looking at the item or items without physically touching the item or items in anyway.  The Courier physically can lift-up the item onto a dolly or hand truck for handling to his vehicle.  The Sender must notify CCC of the item or items condition before Pick-Up if there will or could be a problem.  The Courier is not responsible for the item or items “coming/falling apart” during transport, unless, it is caused by the Couriers mis-handling or negligence of the item or items.  The Inventory Inspection Sheet will then be presented at the Destination Point to the Receiver for conformation and a “going over” or “reiteration” of the Inspection Sheet and the Sheets wording.  The Receiver must then sign the Sheet as to confirm that the items were received in the condition stated on the Inventory Sheet.  The cost of this process will be added to the total cost of the Bill of Lading.

 

 

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OVERNIGHT STORAGE:   $ XX.XX (00.00) Flat Rate till next day 8:00 a.m. / in vehicle - plus $ XX.XX (0.00) per mile to Courier Home Base Headquarters, Courier Headquarters is located at Couriers Headquarters Base Address, or a closer Motel/Hotel at $ XX.XX (0.00) per mile to Headquarters, Motel/Hotel, or Warehouse.  If job must go to warehouse, the warehouse is the final destination point.  If Item is to be re-delivered from warehouse a new Bill of Lading will be written and a new delivery will be launched

What is the Overnight Storage Process ?  Although the CCC and the ICVO corporations and its Couriers are not in the Storage and Warehousing Business, on certain occasions certain item or items are undeliverable, and must be kept somewhere.  If the item or items are small or the Courier is willing to store or house the item or items on-board his vehicle for a day or two than that is one scenario.  The Courier can also take the item to an CCC Warehouse or Alternate Warehouse for short term warehousing.  This Overnight Storage process rarely occurs, and is only used when a receiver is closed or out of business.  Sometimes the Sender will need to make an appointment with the Receiver to have an item or items delivered.  The cost of this service will be added to the total cost of the Bill of Lading.

 

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ADDITIONAL LABOR:  1 to 15 Mins. - $ XX.XX (00.00) Flat Rate - 16 Minutes to 12 Hours - $ 0.00 each minute

Expanded Explanation:

What is Additional Labor ?  Additional Labor is a service which the Courier can provide upon request.  The Courier Arrives at a Pick-Up Point or a Destination Point.  Delivery is made, Item (s) is received by Receiver.  Courier is then at the disposal of the Receiver for Simple Manual Labor .  Receiver instructs Courier what to do.  Simple Labor can only be; Lifting an Item (s); Holding an Item (s) while Item is Worked on;  Moving an Item (s) around a room; Handing an Item (s) to someone; Simple Operation of Machinery (i.e. moving levers, switches, knobs, handles, controls); Re-Stacking Boxes; and Assisting other workmen with simple tasks.  Courier will not be subject to Standing (feet planted) on anything other than Solid Ground or Solid Floor.  When job is completed, Courier should be "Thanked" for his contribution.  Courier proceeds to Van, and then leaves premises.  This process is added to the total cost of the Bill of Lading.

      

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TRAVELING EXPENSES:   Contracting Courier Company (CCC) Pays  ALL Bridge Tolls, Road Tolls, Parking, Phone Calls, Motel/Hotel, Perquisites

Expanded Explanation:

What are Traveling Expenses ?  Traveling Expenses are incurred during the Courier’s Travels.  Almost always or 99 % of the time,  he will encounter Traveling Expenses.  They are; Road Tolls, Bridge Tolls, Parking Areas, Phone Calls, Perquisites Motel/Hotel, Meals, Emergency Repairs.  These expenses are not covered under the Standard / Regular Start Rate or Mileage Rate.  Clients will be charged for these Expenses upon their occurrence.

Most common expenses are "Tolls", and are most prevalent around Cities.  Courier Arrives at Destination Point, and the Delivery is made.  The Delivery is made, Item or items are received by Receiver.  Traveling Expenses will be added to the total cost of the Bill of Lading.

 

 

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MISCELLANEOUS CHARGES:  Contracting Courier Company (CCC) Pays  ALL Other Additional Services and/or Commodities previously undetermined and unpredicted

Expanded Explanation:

What is a Miscellaneous Charge ?  As a result of an unforeseen problem; an unpredictable event(s), or a previously undetermined situation arising where a dollar value has not been assigned, the following charges have been accredited to the current Bill of Lading.  The cost of Miscellaneous Charges will be added to the total cost of the Bill of Lading.

 

a).      Cancellation Fee -  $ XX.XX (00.00)  to  $ XX.XX (00.00) before pick-up at origin

                                           $ XX.XX (00.00)  after pick-up, plus $ XX.XX (0.00) per mile for return trip

The Cancellation Fee is implemented when a Client want's to stop the Bill of Lading or Pick-Up / Delivery of an item or items from happening or concluding.  The Customer can do this for what ever reason.  The Courier will stop the Pick-Up / Delivery process.  The cost of this process will be added to the total cost of the Bill of Lading, even though the Pick-Up / or Delivery was not completed or concluded.

 

b).      Incorrect Data Fee - $ XX.XX (00.00)  to  $ XX.XX (00.00)

The Incorrect Data Fee occurs when incorrect information, primarily Street Names, such as Street, not Avenue, or Boulevard, not Road.  Usually this does not occur that often.  If an Address is incorrect, then the next address will be treated as an Extra Stop, and the Extra Stop Fee will be implemented, in addition to the Incorrect Data Fee.  Both of these fees will be added to the total cost of the Bill of Lading.

 

 

page 21 of 30

 

The "Basic Relationship"                                                

CCC (Contractor) / ICVO (Sub-Contractor)

8 (eight) specific demands

 

The following text refers to "what" is expected of the Contractor (Contracting Courier Company) .

 

A).      APPLYING FOR SUB-CONTRACTOR WORK

1.       Contractor is expected to be honest and upfront with the applying Sub-Contractor.

          All legitimate Contracting Courier Companies must be 100% transparent with the sub-contractor, who they are and what they expect from the Applying Sub-Contractors.

          (Any type of "Vague" language used in (Newspaper Ads; Internet Web-Sites; Live Personal Interviews ) with job applicants, will be treated as a form of subterfuge and subversive.  Vague language will be treated as a form of "deception", and an attempt to "steal" services from the Sub-Contractor.) 

The AICVOA hopes legitimate Contracting Courier Companies do not practice this  !  

 

2.       Contractor must make known (to the applying sub-contractor) exactly what types of  SPPD work they will be involved with.

          a.       Names of Clients - and what that client's business consists of -

          b.       What type of "Items" the client will be shipping and receiving -

          c.       How does the Contractor want the Sub-Contractor to behave (interact) when

                    dealing with the Clients and the Client's customers -

          d.       Supply a copy of Written Contract to the Sub-Contractor - giving the sub-contractor 3 days (72 hrs.) to look-over the contract and reply -

 

B).      PERFORMING WORK

1.       Written Contract -

          (expanded explanation)

Contracting Courier Companies will give a copy of their sub-contractor contract, to the subcontractor, so that the sub-contractor can be given up to 3 days (72 hrs.),  to review   the contract.  The contract may include thoughts and ideas about CCC needs and wants, as long as the Contents of this ("ICVO Courier Contract") contract are followed. The Sub-Contractor either signs and accepts it CCC Contract, or not .

         

AICVOA sees a few sticking points:

Point #  1 :

ICVO's cannot perform deliveries for any Customer Company that is a client of the Contracting Courier Company - while under contract with that Contracting Courier Company.    

Point #  2 :

ICVO's must wait 180 days to 365 days (6 months to 1 year) after the Contract expires with Contracting Courier Company, before ICVO can perform deliveries for that Client.

 

page 22 of 30

 

Point #  3 :                                                                                             

Sub-Contractors cannot solicit courier services to any Customer Companies (Clients)  that are Clients of the Contracting Courier Company, while under contract with the  CCC, and up to 180 days to 365 days after contract expires.  In the 181st. day after the contract expired, the ICVO can solicit to any company, anywhere.

       * What determines the time the ICVO's must wait, is based in the length of time the ICVO's has been working/sub-contracting to, the CCC.

2.       Delivery Work -

          (expanded explanation)

Contracting Courier Companies have an strong obligation to themselves and their Sub-Contractors, to "sell" the service of courier service (SPPD), to the business world, as best as they can.  We are all working towards a common goal, of completing the work-order.  We realize that anything is only as good as the sales-pitch or salesman are.  The phone should be ringing off the hook, and there should be no drivers in the drivers lounge (in a perfect world).

 

3.       Any and All Information pertaining to any particular SPPD -

          (expanded explanation)

Contracting Courier Company's must supply all pick-up & delivery related information as pertaining to a particular SPPD.  Data pertaining to a particular SPPD will be made available in or through an electronic methods.  The application will be Contractor and Sub-Contractor friendly.

 

4.       Data Recording - (mutually available to both parties)

          A real time Computer Database Program Instantaneous, On-Demand and Accurate      

          (expanded explanation)

As of today, 10-15-2015, the best means to record all the data relating to (1) one-pick-up & delivery  will be for a Computer Software Application to do the work.  The data recording methods (for this level of speed) will be made available in a computer software application.  The application will be Contractor and Sub-Contractor friendly.  A proprietary software usage fee of $ 100.00 or more, per year payable to a third party program software company.   

         

5.       Contracting Courier Company must supply "Remuneration" in a timely manner  - (on the 1st and 16th. day of the month)       

          (expanded explanation)

As of today, 10-15-2015, the best means to make a payment for services rendered pay and/or paying the Sub-Contractor for his service,  is to electronically transfer funds to his bank account.  The AICVOA strongly recommends not giving the Sub-Contractor a  paper check as proof of the payment.  A money transfer record document must be given to the Sub-Contractor so he knows that the Contracting Courier Company made the payment.  The Bookkeeping Methods (for this level of speed) will be made available in a computer software application.  The application will be Contractor and Sub-Contractor friendly.  Contracting Courier Companies must make the payment on the 1st. and 16th. day of every month (if the day is on the weekend, payment must be made on the preceding Friday.  Any deviation from this plan, then a one day "late payment fee" of $ 35.00 per day (and per each day after) will be incurred and must be paid on the next time a payment is made to the Sub-Contractor.  The AICVOA hopes this never happens !  Contracting Courier Companies can take a few days to make the "electronic" payment, however is will cost them $ 35.00 a day.  

  

page 23 of 30

 

6.       Contracting Courier Company must supply a Waiting Room - for all Courier Sub-Contractors  - with plenty of seats -

          (expanded explanation)

Clean Sanitary Environment;  Clean smelling carpet;  Equipped with a Coffee Machine;  etc. etc. Contracting Courier Company's are encouraged to make these basic comfort items, as part of the basic stuff, and are encouraged to add amenities as the need arises, to comfort the drivers.

 

7.       Contracting Courier Company must provide [Classic Paper] Delivery Tickets (Bills of  Lading) to the Sub-Contractor (ICVO) in substantial quantity and abundance (200 and/or more)  for the printing of the delivery ticket.

          (expanded explanation)

At regular intervals, CCC must hand ICVO a small stack (packaged / or loose in a manilla envelope) of Delivery Tickets.  ICVO is responsible for related equipment of the printing and processing part of this process.  (CCC encouraged not to let ICVO run out of paper delivery tickets).

 

8.       Contracting Courier Company must reimburse ICVO for "Name Advertizing" on Pen; Hat; Shirt; Jacket; Clipboard; and especially the ICVO Van.  These items: Pen; Hat; Shirt; Jacket that have advertising on them, of CCC Name and Advertisement on them, must be supplied by the CCC.  

          (expanded explanation)

The Minimum amount the CCC must pay the ICVO is $ 3.00 to $ 5.00 a day, (per normal work day 1 to 12 hours)  this advertising charge ($3 - $5)  can happen on any day of the week, that an ICVO Sub-Contractor performs an SPPD - where at least 1 delivery was made during a 12 hr. time period.  $ 3.00 to $ 5.00 for Pen; Hat; Shirt; Jacket; no Van.  $5.00 always if the Van has advertising (includes Pen; Hat; Shirt; Jacket).  This advertizing charge, is to be added (and/or itemized) to the regular work period payment.  (CCC can voluntarily pay up to $20 a day if so desired)

 

9.       Contracting Courier Company cannot, should not, must not, knowingly, unknowingly, willingly, and or unwillingly dispatch a SPPD - to a ICVO - that will bring the an ICVO into harms way.  This includes the Pick Up Point, the Delivery Point, and the (physical)  road that leads to both points. 

          Following list is:  

          Examples of

          DANGEROUS SITUATIONS -

 

          >        Sending a driver to a company with a labor dispute, currently in progress -

          >        Sending a driver to a company with bias, prejudiced, bigoted, employees with an ax to grind -       

          >        Sending a driver to a company that has, and its employees have, an ulterior motives (with the ICVO's presence)  other than, regular behavior associated  with sending or receiving an item -

          >        Sending a driver to a company as a regular SPPD, and NOT letting the driver know, ahead of time, (before dispatching data or while or as dispatching data)  that it is a first time customer, and no info exist about the P/U or Delivery points (other than a SPPD's basic B/L data) -

          >        Sending a driver to a company, into a storm, avalanche, snow storm, high winds, temperature extremes 100 or more and or 40 and less, toxic waste site, flood zone and flooded area , swarms of annoying and potentially fatal bugs, hurricane aftermath,  -

 

Updated Additional ...

10.     Corrugated [board] requires - special handling...  (explore)

 

11.     Mistreatment i.e; , intimidation, verbal and/or physical assault, of ICVO's by CCC Customers/Clients and their employees. Punishment, and collection.

 

Priority Problems:

Couriers are subjected to over-use, abuse leading to severe abuse.  The SPPD Process is prone to human acts of abuse - such as:  misunderstandings, misinterpretations, inefficiency, wastefulness, deception, clandestine trickery, perversion of the truth, fraud, career abuse, mental abuse, hurtful mean-spirit dialogue, physical abuse, financial abuse and unjustified financial claims - 

 

 

page 24 of 30

 

Couriers performing Deliveries for the CCC Couriers Systems Corporation will be paid a Percentage of the Final Bill of Lading Charge they have performed and completed.  The percentage is a hypothetical one.

                                                                                                                       

CCC  Percentage is: 

XX %  (40%)-    of the Total Bill of Lading Charge

ICVO Receives:

XX % (60%)   -    of the Total Bill of Lading Charge

 

THESE PERCENTAGE RATES ARE FOR DEMONSTRATION PURPOSES - HOWEVER IT WOULD BE A GOOD PERCENTAGE RATE TO START AT, AND GO UP FROM THERE !

WHAT ?...

DIFFERENT CHARGES (JOBS) HAVE DIFFERENT PERCENTAGES, THEREFORE THIS ISSUE (OF WHAT "A" PERCENTAGE WILL BE) WILL BE DETERMINED AT A LATER TIME, A BETTER ENCOMPASSING METHOD.

 

 

THE AICVOA OFFICIAL DELIEVRY TIMETABLE

 

Monday - Friday:	DAY -	9:00	A.M.	to	4:00	P.M.	-----	STATED
	EVENING -	4:01	P.M.	to	9:00	P.M.	add	$ 25.00
	NIGHT -	9:01	P.M.	to	5:00	A.M.	add	$ 40.00
	MORNING -	5:01	A.M.	to	8:59	A.M.	add	$ 30.00
Saturday:	DAY -	9:00	A.M.	to	3:00	P.M.	add	$ 20.00
	EVENING -	3:01	P.M.	to	8:00	P.M.	add	$ 45.00
	NIGHT -	8:01	P.M.	to	6:00	P.M.	add	$ 60.00
	MORNING -	6:01	A.M.	to	8:59	A.M.	add	$ 50.00
Sunday:	DAY -	10:00	A.M.	to	5:00	P.M.	add	$ 30.00
	EVENING -	5:01	P.M.	to	8:00	P.M.	add	$ 55.00
	NIGHT -	8:01	P.M.	to	11:00	P.M.	add	$ 70.00
	MORNING -	11:01	P.M.	to	8:59	A.M.	add	$ 60.00
Holiday:	DAY -	10:00	A.M.	to	3:00	P.M.	add	$ 50.00
	EVENING -	3:01	P.M.	to	7:00	P.M.	add	$ 75.00
	NIGHT -	7:01	P.M.	to	10:00	P.M.	add	$ 90.00
	MORNING -	10:01	P.M.	to	9:59	A.M.	add	$ 80.00

 

ALL TIMES SHOWN ARE BASED ON LEVEL OF DIFFICULTY VERSUS LUXURY.

THESE DOLLAR AMONUTS ARE LOW - MORE FOR DEMONSTRATION PURPOSES.

 

page 25 of 30

 

page 26 of 30

 

 

ALL SERVICE IS :

Direct On-Demand  (D.O.D.)  -  Door to Door 

 

THERE IS NO :

Daily                          

Weekly

Scheduled Weekly

2 Day

3 Day

5 Day

Expedited

Same Day

Same Day Rush

Expedited Same Day

Priority

Priority Same Day

Rush

Priority Rush

Super Rush

Expedited Rush

AM RUSH

PM RUSH

Deadline

Super Deadline

Overnight

Priority Overnight

Next Day Air

Next Day Ground

Air Rush

Air Expedited

Super Air

Priority Air

Special Priority Air

Special Rush

Ultimate Rush

Ultimate Air

Super Ultimate Rush

Routed

Ground Rush

Ground Expedited